Privacy Policy

Learn how we collect, use, and protect your personal information.

Privacy Policy

Last Updated: January 18, 2026

1. Information We Collect

1.1 Personal Information: When you create an account or make a booking, we collect information such as your name, email address, phone number, payment details, and postal address.

1.2 Automatically Collected Information: We collect technical information such as IP address, browser type, device information, and usage data through cookies and similar technologies.

1.3 Communication Data: We store communications between you, property owners, and our support team to provide better service and resolve disputes.

2. How We Use Your Information

We use your information to:

  • Process bookings and payments
  • Communicate about your reservations
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our services and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

3. Information Sharing

3.1 Property Owners: We share necessary booking information with property owners to facilitate your stay.

3.2 Service Providers: We work with third-party service providers for payment processing, email services, analytics, and customer support.

3.3 Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our users.

3.4 We Never: Sell your personal information to third parties for their marketing purposes.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent for marketing communications

To exercise these rights, contact us at privacy@safarstays.com

6. Cookies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking data is typically retained for 7 years for tax and accounting purposes.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: privacy@safarstays.com
Phone: +91 (123) 456-7890
Address: Safar Stays, India